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Hotel, commonly used, professional terminology

分类: services 丨 评论:0人 丨 浏览: 丨 发布时间:2018-01-18 17:25  

Hotel, commonly used, professional terminology

Restaurant

Executive Floor

Bellboy

Concierge

Receptionist

Reception/Front desk

Coach

Reservation ()

Doorman

Housekeeping staff

Room service

Ground

Tip

Service charge

Turn down ()

Executive room

Shuttle bus

Do Not Disturb Sign /DND sign

Please Make Up sign /PMU sign

check-out

check-in

lobby

B&B

Boutique hotel

Resort

King-size

Queen-size

Twin beds

Single bed

Double room

Single room

Suite

Studio suite

Adjoining room

Connecting room

 

Owner response:

Porter

Hotel Concierge

Procurement Manager; Purchasing Manager

Food & Beverage Manager; Catering Manager

Table Hostess

Kitchen Hand; Kitchen Help;

Kitchen Worker

Cook; Chef

Head Chef

Cook

Assistant Manager

Lobby Manager

Tourist Guide

Sauce Cook

Restaurant Manager

Rooms Division Manager

Second Chef

Second Waiter

Trainee Manager

Receptionist

Bar Operative

Hotel Accountant

Chief Accountant; Financial Controller;

Housekeeping Manager

Executive Housekeeper; Head Housekeeper

Chambermaid

Head Waiter ;Captain

Floor Attendant

Travel Agent

Doorman

Pantryman

Front Desk Manager

Front Office Supervisor

Front Office Manager

Assistant Front Office Manager

Cleaner

Food Checker

Vegetable Cook

 

room reservation

fully booked

types of rooms

double room

standard room

twin room

superior room

deluxe room

executive room

suite

junior room

senior suite

Presidential suite

a room facing south

studio room

connecting room

adjoining room

no show

letter of confirmation

service charge

extra charge

shuttle bus

full price

discounted price

rack rate

special price

Materials Manager

Western-Style Restaurant Manager

Executive Assistant Manager

Assistant Banquet Manager

Banquet Manager

Night Manager

Hotel Greeter

Reservation Manager

Chinese-Style Restaurant Manager

Resident Manager

Front Clerk; Reception Clerk

 

complimentary rate

king-size bed

queen-size bed

postpone

Vacancy/vacant room

cancel/cancellation

change

book/reserve

automatic door

check in

check out

a piece of baggage/luggage

shoulder bag

cardboard box

briefcase

luggage trunk

send up

fill out

name tag

turn  down service

make up

tidy up

laundry items

express service

check

private room

menu

set menu

fully booked

rent

schedule

recommend

 

adapter

brief ease

out of order

coupon

Food Mall

Ancient Culture Street

fire sprinkler

coat hanger  pillow

heating control

ice tongs  chair

bedside table

ceiling light

luggage stand

swimming bag

power socket

note pad

shoe basket

ice bucket

security latch

dry cleaning docket

breakfast menu

light switch

air conditioner vent

pillow case

coffee table

wall paper

hair dryer

standing lamp

valet stand

switch

desk chair ()

laundry docket

Do Not Disturb Sign  DND sign

chest of drawers

sheer curtains

desk lamp

television cabinet

single bed  double bed  desk

dusting

toilet brush

refuse bag

mopping

scrub

dustpan and brush

detergent

vacuum cleaner

mop

shampoo

soap

bath foam

sewing kit

moisturizer

shower cap

shoehorn

shoe shine

Bedside lamp

smoke detector

wardrobe

television guide

Please Make Up sign  PMU sign

slippers drapes

ceiling

Laundry docket

window sill

shopping bag

bookshelf

ground floor ()

cabinet

switch

Venetian blind

curtain

wastebasket

tea trolley

night table

first floor ()()

folding screen

hanger

plug

wall plate

Chinese painting

elevator, lift

drawer

second floor ()()

spring

cushion

socket

sitting room

voltage

floor

carpentry ()

tea table

bedclothes

quilt

mattress

thermos

transformer

 

market price

cashiers desk

coin

accounting desk

check-out time

voucher

price list

check, cheque

sign ()

interest

form

reservation

reception desk

tip

reservation desk

luggage office

spare ()

postpone ()

cancel ()

travelers cheque

pay ()

fill () administration

note

registration desk

lobby

luggage rack

visit card

identification card

rate of exchange

conversion rate

charge ()

bill

change money

procedure

information desk

luggage label

overbooking

reasonable ()

cash ()

keep ()

bank draft

accept ()

procedure fee

fill in the form

 

Designed hotel

boutique hotel

certified hotel for tourism

family hotel

B&B:

resort hotel

 

E.D.P.

sales & Marketing Division

Sales Department

Public Relation Department

Reservation Department

Room Division

Front Office Department

Housekeeping Department

Food & Beverage Department

Recreation and Entertainment Department

Engineering Department

Security Department

Rear-Service Department

Shopping Arcade

 

Oriental Plaza:

Forbidden city:

High-speed wireless internet:

Owner response:

Expatriates/ expats:/

F&B:

Mansion/ service-apartment:

English tea:/

CTS:

Prepaid cell:

Toiletries:

Morning call

 

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